............CLOSED TO THE PUBLIC...........

• • CATS       :          $20.00

  • SMALL DOGS :   $30.00 -  Bichon, Shih Tzu, Maltese etc

  • MEDIUM DOG :  $35.00  -  Beagles, Spaniels, Whippets etc

  • LARGE DOGS :   $40.00  -  Boxers, Labradors, Collies etc.

  • DAYCARE :         $20.00  -  ALL SIZES

                ............. $15.00....SMALL ANIMALS RABBITS, BIRDS ETC..................

   

  $5.00 (Cats) - $10.00 (Dogs) - Public Holiday Stat Day Surcharge  -  to help with the extra staffing that is required.
  

  $15.00   Un-desexed Males.  ''' Only by prior arrangement''''

  $29.00   Show Quality Shampoo & Conditioner

  $35.00   Micro-chipping --Qualified with certificate ''prior arrangement required ''

• Over Christmas cats are housed with another cat if you want your cat to be housed by itself it will cost $25.00 a day.

• We will give Medications free of charge.

• RAW FOOD must be supplied by the owner and bagged individually for each days meal

• We supply dry food, beds , entertainment and love within the above prices J

• Management have the right to change our prices without notice.

                                                                   _________________      ____________________________ 

Dogs need to be in by 10.00am to be listed as receiving a Dinner for that day

                 Payment on arrival by Eftpos/Internet banking
                    """"Sorry we don’t have Credit Card"""""""

How our daily charges works

Just like a Hotel, a full day is charged regardless of arrival time, as once your beloved pet(s) are in our care it becomes a chargeable day.

All days booked must be paid for in full on arrival.

TERMS AND CONDITIONS 

Facility standards and management practices are vetted to a high standard. All care and professional expertise will be given to your pet.

We do not accept responsibility for illness, injury , loss  or  failure of medications/supplements administered for any reason.

The owner understands that we operate a communal interactive playgroup and accepts the positive benefits and potential risks involved.

If an animal is abandoned at our Resort  i.e. not collected within 7 days after the agreed pick-up date, without any contact from the owners, our company has the right to re-home/ dispose of it however

required.

Management reserves the right talk to your Vet in regards to any concerns with your pet/pets .

In the event of your pet requiring any veterinary attention during your absence, we will make every effort to phone you or your emergency contact number (supplied by you) to explain what is needed.

If we cannot make contact, we must reserve the right to make arrangements and any fees will be met by yourself, the pet owner.

IMPORTANT BEFORE YOU BOOK --- MUST READ NOW

Christmas/January Bookings- Peak period booking Information:

• During peak season i.e. 20th December - 11 January we charge for all days booked regardless of Check-In/Check-out time.  

• CHRISTMAS INFORMATION: We are closed for check-ins from the 25th December - 02 January so all pets must be booked in before these dates.

• All New Customers must have their dogs board for an overnight stay before being excepted for any Christmas/New Years booking. This is the busiest time of the year and we need all pets to be settled and relaxed, requiring your dog to meet us & us to meet him/her.  We will not confirm any Christmas booking without them staying with us .

• Pets must be collected on the Booked leaving date or a charge of  $50.00  per night per pet, will apply for any late pick-ups. This is because the day of departure for your pet is the day of arrival for another.

•  $100 deposit is required to confirm your booking during Peak periods, with the remaining balance payable on arrival. This Deposit is non-refundable and non-transferable.

• Once bookings are confirmed, we regret we must charge for all days booked irrespective of late drop-off or early collection.

• CHRISTMAS / JANUARY ONLY: Cancellations before the 1st November  receive their deposit. Cancellations after this date are non-refundable/transferrable

• LONG WEEKEND ONLY—Cancellation within  7 days of the check-in date are non-refundable/transferrable & if cancelled before the 7 days,  receive their deposit back minus an Administration fee of $50.00.

Once deposit is received, acceptance of our Terms and Conditions will apply.

Refunds on Peak period bookings are not available if you:

• cancel your booking, or change your mind and decide not to utilise your booking

• have purchased (or someone else booking on your behalf) the wrong booking by mistake;

• CHRISTMAS / JANUARY ONLY : Cancellations before the 1 November receive their deposit back 

• All Cancellations after this date are non-refundable/transferrable

You will be eligible for a full refund on the amount you paid for your pet/pets booking

•  your pet pass’s away and a qualified Vet verifies this in writing to us

• Declaration: I have read the above agreement, understood the above and agree to the terms and conditions of my pets boarding at Albany Pet Resort.